**"I have felt welcomed, you are very patient, like a Mum, you are helping me develop a capacity to cope"** - TFSW client feedback.

Despite seeing more clients, our therapy feedback has dropped to an all time low.

Without client feedback, we can't evidence the impact of our therapy work, which matters enormously for accountability, funding sustainability and making the case for future support.

The feedback surveys must be filled in at the start of therapy, every 12 sessions, and when ending. The survey link is in the TFSW library or you can go straight to it here.

If something's getting in the way of completing the surveys with your clients (time, format, anything else) please reach out. We're very happy to help. We appreciate everything you do for clients - the survey is just such an important way to hear directly about the difference we’re making.

Other reminders

Please send claims forms to admin@tfsw.co.uk to avoid delays with processing. Deadline: 9am, Monday 7th September.
You can find up-to-date forms, policies and room booking info in our TFSW Library. It is password protected - you’ll find a separate email containing the password in your inbox.

CPD: Bespoke legal update for the TFSW team and free-to-access public courses

Want to sharpen your understanding of the legal and political landscape our clients and supervisees are navigating right now?

Tara Wolfe from Freedom From Torture is delivering a bespoke legal update on the asylum system for our TFSW team in October. Please click on to one of the optional dates to book:

Did you know that as a TFSW team member, you can access any of our publicly listed courses for free? Simply apply the code TFSWFREE when completing a booking for any of our upcoming sessions:

Supervision: Creating the space to reflect and thrive

We received an incredible 46 responses to our annual supervision survey. Powerful testimonies were shared by supervisees about the impact of supervision on well being, resilience and trauma-informed practice:

"The first supervision made a big difference very quickly. I was waking up in the night feeling anxious, but shortly after the supervision this stopped." - TFSW Supervisee feedback.

We’re still working through the data, but respondents were overwhelmingly positive, rating the service extremely highly. Our Net Promoter Score is +77 placing the service within outstanding satisfaction and loyalty. Thank you to all our supervisors for helping make this work possible!

Client Signposting: Become a published writer or cookery teacher.

Are you or any of your clients creatives who'd like to contribute their voice to our 25th anniversary short story collection?Become a published author and help us mark 25 years of TFSW. We're inviting fiction, non-fiction and poetry on compassion, collaboration and courage, and we'd love you to share this with anyone in your networks too. Full details and the flyer here: https://www.tfsw.co.uk/stories

Migrateful is currently recruiting for their Bristol Cookery Class Teacher Training Programme, starting in September. The free training runs over 12 weeks, with 2–3 sessions per week, and prepares participants to teach paid public cookery classes with Migrateful at our Bristol Cookery School.

APPLICATION FORM or they can contact 07876 193468 if they’d like to find out more.

Keep up with the team: Anna helps shape conversation around community cohesion.

“The workshop was a fantastic collaboration between Bristol Uni and local charity sector and community partners. We discussed creative ways to respond to anti-immigration harm and shared personal stories from our work. The main themes to come out of the workshop were the importance of dialogue and feeling heard. The facilitators are now in the process of designing a follow-up project, together with a local artist, to bring different communities together in dialogue”.

If you've got news to share for next month, just email the team.

Thank you for reading this far! Now some words to take you into the weekend:

While there is a lower class, I am in it, while there is a criminal element, I am of it, and while there is a soul in prison, I am not free.
Eugene Debs

With gratitude,

Katherine

August Friday News